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FAQ's

How do I know my size?

Shirts are available for online purchase in both standard and Made-to- Measure sizes. Our most custom option, Noah Bespoke, is available exclusively at our bespoke page and the interactive page will guide you through the process.


What is the guarantee for bespoke shirt fitting me?

We work hard to provide the best fitting shirts possible and guarantee that they will be delivered within our stated size tolerances. If we fail to do so, we will make necessary alterations at no charge. Issues or concerns with an order should be addressed within 30 days of the delivery date.


What is a bespoke shirt?

Bespoke shirt is a shirt made to your individual specifications by our master tailor. The shirt is traditionally cut from a pattern drafted from scratch for the customer, and so differs from ready-to-wear, which is factory made in finished condition and standardized sizes. Our Bespoke Shirts feature limitless customization and are available at our Noah bespoke section.


Can you duplicate the fit and style of a sample shirt?

Yes. This service is available in Noah Bespoke. If you prefer the fit or style of a shirt already in your possession, we can duplicate all or certain elements.


How do I check my order status?

Once your order has been shipped, you will receive a notification along with the tracking id for the courier package. You can track the status of your order by following the link provided in the notification email or call our customer care.


What is the estimated delivery time for ready-made shirts?

The delivery time varies from city to city. Typically, it takes 2 to 3 days for the order to be delivered in all the Metros, Tier 1 cities. Tier 2 & 3 cities may take 3 to 5 days. Some cities in the North East, Jammu & Kashmir may take 5 to 7 days. We also ship through Speed Post to few pin codes where no other courier partner can deliver. For any shipment that is getting delivered through Speed Post, you will be notified about the same at the time of providing your address. These orders may take 7 to 12 business days to get delivered.


How do I return a purchase?

You can return a purchase in 30 days by following these simple steps:

1. Call our Customer Care team and explain the issue. A service request will be raised.

2. Pack the garment properly and courier it to us.

3. As soon as we receive your item and verify the return request, your refund will be processed and will be credited back to you within 15 working days.

4. Courier charges will be refunded in the form of discount coupon for next purchase.


How can I get my free alterations for my bespoke shirt?

When your bespoke shirt arrives it should be perfect. However, in the unlikely event that you require minor alterations we allow a free alteration option to our customers. We have several options within 30 days of you receiving the garment.

1. You may come visit our office. Our expert will measure you and pick up the alteration garment, which will be shipped back to you.

2. You can also call up our Customer Care team and choose an available time slot for our Travelling Tailor (if available in your city) to re-measure you accurately and pick up the garment for alteration.

3. Alternately, you can courier the garment to us and we will refund the courier charges as a discount coupon code for next purchase.


How do I place a bulk order?

For bulk or B2B orders, please email us at info@noahfasions.com


A problem occurs whenever I try to place an order online. How do I resolve it?

If you are facing any issue in placing an order, please write to us on info@noahfasions.com along with a few screenshots of the error that is showing or call on 9821558573.


How do I know my order has been confirmed?

Once your payment is authorized and your order is completed, you will receive an email from noahfashions.com confirming the order placement. You would be provided with the order number, details of the order and the amount you have paid.


Why should I create an account?

To place an order at Noah Fashions, you need to create your own account with us. Details of your account will not be shared with any third parties (please refer Privacy Policy for details). The account will help you save multiple measurement profiles with the option of choosing any while placing your order. All your historical transactions, credit refunds can be easily tracked. Once you have created an account, shopping at Noah Fashions is super convenient.


I forgot my password, how do I find it?

If you forgot your password, simply click on the forgot password link and follow the instructions.


What are the various payment options offered by the website?

We offer our customers four payment options for their convenience. You can choose to pay through our secure net banking facility, credit card, debit card.


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